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Frequently asked questions

  • How do I hire something?
    We have a simple process to hire equipment! You can put together your hire on our online hire store or simply let us know what you require and we will sort it out for you. The hire process is explained here.
  • When can I collect/return equipment?
    We generally allow hire collections from 10AM Monday to Friday, and require the equipment to be returned by 10AM on the booking finish day. Alternative arrangements can be made if discussed in advance. For equipment delivery/setup, we may offer out-of-office times such as weekends or late night. Get in touch to organise these setups!
  • Can another person collect/return my booking?
    Yes. You may allocate another person to collect or return your booking. You must notify us of the person collecting the equipment the day before, otherwise we may not be able to release your booking to them. The person collecting must take responsibility for the equipment and provide necessary ID documents as well as pay any outstanding hire or bond balance. Please forward your booking confirmation to the person collecting the equipment to ensure they are aware of what our process is and what ID documents they require!
  • Do you have a sales department?
    Yes! We are suppliers of most major AV brands. If you're interested in a particular product or want advice, get in touch with us to access our competitive product pricing!
  • What happens if I submit an equipment booking online?
    Once submitted, we will review your booking to ensure stock is available. We may also get in touch via phone or email to go over your hire and ensure you have covered every aspect. We will then issue you your booking confirmation. After confirmed, you have seven days to pay your 25% deposit otherwise we may not be able to hold the equipment for you.
  • Can I get my hire delivered?
    All of the pricing on our website is based on you picking up from us in Maclean. If you require delivery, get in touch and we can quote on this for you. We can also setup the equipment for you if necessary.
  • How do I hire something?
    We have a simple process to hire equipment! You can put together your hire on our online hire store or simply let us know what you require and we will sort it out for you. The hire process is explained here.
  • When can I collect/return equipment?
    We generally allow hire collections from 10AM Monday to Friday, and require the equipment to be returned by 10AM on the booking finish day. Alternative arrangements can be made if discussed in advance. For equipment delivery/setup, we may offer out-of-office times such as weekends or late night. Get in touch to organise these setups!
  • Can another person collect/return my booking?
    Yes. You may allocate another person to collect or return your booking. You must notify us of the person collecting the equipment the day before, otherwise we may not be able to release your booking to them. The person collecting must take responsibility for the equipment and provide necessary ID documents as well as pay any outstanding hire or bond balance. Please forward your booking confirmation to the person collecting the equipment to ensure they are aware of what our process is and what ID documents they require!
  • Do you have a sales department?
    Yes! We are suppliers of most major AV brands. If you're interested in a particular product or want advice, get in touch with us to access our competitive product pricing!
  • What happens if I submit an equipment booking online?
    Once submitted, we will review your booking to ensure stock is available. We may also get in touch via phone or email to go over your hire and ensure you have covered every aspect. We will then issue you your booking confirmation. After confirmed, you have seven days to pay your 25% deposit otherwise we may not be able to hold the equipment for you.
  • Can I get my hire delivered?
    All of the pricing on our website is based on you picking up from us in Maclean. If you require delivery, get in touch and we can quote on this for you. We can also setup the equipment for you if necessary.
  • How do I hire something?
    We have a simple process to hire equipment! You can put together your hire on our online hire store or simply let us know what you require and we will sort it out for you. The hire process is explained here.
  • When can I collect/return equipment?
    We generally allow hire collections from 10AM Monday to Friday, and require the equipment to be returned by 10AM on the booking finish day. Alternative arrangements can be made if discussed in advance. For equipment delivery/setup, we may offer out-of-office times such as weekends or late night. Get in touch to organise these setups!
  • Can another person collect/return my booking?
    Yes. You may allocate another person to collect or return your booking. You must notify us of the person collecting the equipment the day before, otherwise we may not be able to release your booking to them. The person collecting must take responsibility for the equipment and provide necessary ID documents as well as pay any outstanding hire or bond balance. Please forward your booking confirmation to the person collecting the equipment to ensure they are aware of what our process is and what ID documents they require!
  • Do you have a sales department?
    Yes! We are suppliers of most major AV brands. If you're interested in a particular product or want advice, get in touch with us to access our competitive product pricing!
  • What happens if I submit an equipment booking online?
    Once submitted, we will review your booking to ensure stock is available. We may also get in touch via phone or email to go over your hire and ensure you have covered every aspect. We will then issue you your booking confirmation. After confirmed, you have seven days to pay your 25% deposit otherwise we may not be able to hold the equipment for you.
  • Can I get my hire delivered?
    All of the pricing on our website is based on you picking up from us in Maclean. If you require delivery, get in touch and we can quote on this for you. We can also setup the equipment for you if necessary.
  • How do I hire something?
    We have a simple process to hire equipment! You can put together your hire on our online hire store or simply let us know what you require and we will sort it out for you. The hire process is explained here.
  • When can I collect/return equipment?
    We generally allow hire collections from 10AM Monday to Friday, and require the equipment to be returned by 10AM on the booking finish day. Alternative arrangements can be made if discussed in advance. For equipment delivery/setup, we may offer out-of-office times such as weekends or late night. Get in touch to organise these setups!
  • Can another person collect/return my booking?
    Yes. You may allocate another person to collect or return your booking. You must notify us of the person collecting the equipment the day before, otherwise we may not be able to release your booking to them. The person collecting must take responsibility for the equipment and provide necessary ID documents as well as pay any outstanding hire or bond balance. Please forward your booking confirmation to the person collecting the equipment to ensure they are aware of what our process is and what ID documents they require!
  • Do you have a sales department?
    Yes! We are suppliers of most major AV brands. If you're interested in a particular product or want advice, get in touch with us to access our competitive product pricing!
  • What happens if I submit an equipment booking online?
    Once submitted, we will review your booking to ensure stock is available. We may also get in touch via phone or email to go over your hire and ensure you have covered every aspect. We will then issue you your booking confirmation. After confirmed, you have seven days to pay your 25% deposit otherwise we may not be able to hold the equipment for you.
  • Can I get my hire delivered?
    All of the pricing on our website is based on you picking up from us in Maclean. If you require delivery, get in touch and we can quote on this for you. We can also setup the equipment for you if necessary.
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